Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com
CosmoCommunity brings together CosmoCom’s global ecosystem of customers, channels, service providers, technology partners, and implementation partners. This year’s theme, Consolidation 2.0, will explore the nature and business benefits of contact center consolidation as well as the technologies and business processes that support this important industry direction.
Jeff Pulver, Chairman and Founder of Pulver.com, is one of the true pioneers of the VoIP industry in which CosmoCom participates. His unique combination of trailblazing participation and up-close observation of the evolution of IP communication technology make his perspective on the state of the art and its future directions valuable to all industry players.
"CosmoCommunity 2007 is a private annual event attended by members of CosmoCom's global ecosystem of customers and partners," explained Ari Sonesh, CosmoCom Chairman and CEO. "To get the full benefit of everything that’s happening at the event, you would need to be there. But as a service to our industry and to the many people who will be interested to hear it, we’re cooperating with Jeff to make his keynote address available live via the Web. You won’t want to miss Jeff's provocative and consistently prescient insights about the industry whose development he has done so much to nourish."
Pulver is a globally renowned thought leader, author and entrepreneur. His blog (http://pulverblog.pulver.com/), is often a must-read within the IP Communications industry and in high-tech communities around the world. He is publisher of The Pulver Report and VON Magazine and creator of the industry standard Voice on the Net (VON) conferences, where all sectors of IP communications come together to discuss, debate, and advance the industry. Additionally, Pulver is the founder of FWD, the VON Coalition, Vivox, Network2 and co-founder of VoIP provider, Vonage.
About CosmoCom
CosmoCom, the global leader in Unified Customer Communications, is
revolutionizing the whole range of business/customer interactions, not just in
formal call centers, but for all information workers. Its technology improves
customer service and increases revenue while reducing cost by supporting many
independent virtual contact centers on one all-IP platform that integrates
easily with other VoIP network components and with the Information Technology
environment. Organizations can obtain the full benefits of this technology by
deploying it themselves or by working with a network service provider that hosts
it on a dedicated or shared-platform basis. CosmoCom is the most-selected
provider of hosted contact center platforms to top-tier telcos worldwide. Its
multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD)
system designed to unify all communication channels and all major contact center
functions. CosmoCom customers include service providers such as BT, Deutsche
Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many
others, as well as Fortune-class enterprises throughout the world. For more
information, please visit www.cosmocom.com.
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