Keep Your CosmoCall Universe System Current
with CosmoCom's Software Assurance Program
CosmoCom's
Software Assurance Program entitles customers to all of
the latest software updates, fixes and improvements, as
well as access to CosmoCom support personnel.
Three support plans are available:
- 24x7 Platinum Plan - This is the gold
standard, featuring access to our specially
trained personnel 24 hours per day, 7 days per
week, 365 days per year. This plan features
fastest response times with teams assigned
specifically to your account.
- 24x7 Gold Plan - This is the most
common plan, featuring access to our specially
trained personnel with pre-defined response
times 24 hours per day, 7 days per week, 365
days per year.
- 8x5 Silver Plan - This is our basic
plan, and features access to our team during
business hours.
All of the above plans provide access to the latest
software updates, fixes and improvements.